Client & Design Operations Coordinator - Quality Associate

Location: Aundh, Pune, Maharashtra
Employment Type: Full-time, Permanent
Work Mode: 100% Work from Office
Experience: Experienced Candidates Only
Shift: Rotational Shifts
CTC: Up-to 4 LPA

About Binated Inc.

Binated Inc. is a global business solutions company headquartered in Houston, Texas, providing business process consulting, AI-powered workflow automation, data-driven solutions and creative design services.

Founded in 2016, Binated has a workforce of over 1,800 professionals across the United States and India, with offices in Houston, Iowa, Pune, Shillong and Pondicherry.

Visit: www.binated.com | www.binated.ai

About the Role

We are looking for a confident and organised professional to coordinate between international clients, management and our design teams.

The role involves understanding client requirements, documenting design instructions and changes, maintaining Excel trackers, coordinating with designers and following up to ensure timely project completion.

The ideal candidate should have good English communication, strong Excel skills and experience in client handling, operations or team coordination.

Key Responsibilities

- Participate in client discussions and understand their requirements and requested changes.
- Document client instructions, revisions and project updates using Excel.
- Coordinate with designers and internal teams to communicate requirements.
- Track project progress, pending tasks and deadlines.
- Follow up with designers to ensure timely completion of assigned work.




- Communicate client feedback and improvement areas to designers.
- Maintain reports, trackers and regular updates for management.
- Support smooth communication and coordination between clients and internal teams.

Required Skills & Qualifications

- Graduate in any discipline.
- Relevant experience in Client Service, Customer Support, Project Coordination, Operations, MIS or Team Coordination.
- Good verbal and written English communication skills.
- Strong working knowledge of Microsoft Excel, including formulas, Pivot Tables and reporting.
- Ability to coordinate with multiple people and manage follow-ups.
- Valuable organisational, analytical and problem-solving skills.
- Comfortable participating in client discussions and internal meetings.
- Willingness to work in rotational shifts and 100% from our Pune office.

Preferred Skills

- Experience handling clients or coordinating with teams.
- Experience in project tracking, reporting or workflow management.
- Basic knowledge of graphic design, artwork or production processes is an advantage.
- Familiarity with Adobe Illustrator or Photoshop is a plus.

Note: Professional graphic design experience is not mandatory.



Basic training in relevant design software and workflows will be provided.

Interview Process

The selection process may include HR screening, an Excel practical assessment, a communication and coordination assessment, and a management interview.

Compensation

2.15 LPA – 4 LPA, depending on relevant experience and skills.

Pay: Up to ₹400,000.00 per year

Perks:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Application Question(s):

- Do you have professional experience in Excel reporting, operations, MIS or team coordination?
- How many years of work experience do you have?
- Are you comfortable working with Excel formulas, Pivot Tables and dashboards?
- Have you previously prepared reports or maintained performance trackers?
- Do you have experience coordinating with or handling team members?
- Are you comfortable communicating in English during meetings and internal discussions?
- Have you handled follow-ups, task tracking and coordination across different teams?
- Are you comfortable working in rotational shifts?
- Are you currently residing in Pune? Are you comfortable working 100% from our Aundh, Pune office?
- What is your current CTC and expected CTC?
- Is your expected CTC within our budget of 2.15–4 LPA?

Language:

- English (Required)

Location:

- Aundh, Pune, Maharashtra (Required)

Shift availability:

- Day Shift (Required)
- Overnight Shift (Required)
- Night Shift (Required)

Work Location: In person

📌 Design Coordinator – Excel (MIS), Client & Team Management (India)
🏢 Binated
📍 India