- Website Development & Support: Maintain and troubleshoot corporate, brand and hotel websites; implement CMS updates, responsive landing pages, accessibility improvements and functional enhancements; support domains, redirects, migrations, booking-engine integrations and incident resolution.
- AI Solutions & Automation: Prototype, build, test and maintain AI-powered assistants and workflows for content operations, website support, internal knowledge retrieval and guest-facing use cases; use LLM APIs, prompt design, retrieval-augmented generation (RAG) where relevant, and automation platforms such as n8n or Power Automate.
- AI-Native Development: Use AI coding agents (such as Claude, Cursor or Manus) to accelerate delivery while independently reviewing generated code, writing tests, validating security and taking responsibility for production quality.
- Internal Tools & Rapid Prototyping: Work directly with Marketing and other GMH teams to identify operational bottlenecks, translate requirements into scoped solutions, demonstrate working prototypes quickly and prioritise tools with measurable business value.
- Systems Integration & Technical Delivery: Connect websites, CMS, CRM, booking engines and approved third-party services using APIs and webhooks; implement secure authentication, error handling, logging and documentation; collaborate with vendors and IT on deployments and support.
- Application Ownership & Production Support:



Build and maintain full-stack internal applications, including frontend, backend and databases; manage application releases, monitoring, logs, alerts, incident response and fixes in coordination with IT or platform teams.
- CMS Workflows & Self-Service: Improve CMS content models, user permissions, approval workflows, preview and publishing so hotel and marketing teams can manage routine updates without developer involvement. Custom CMS development may be required where justified.
- Website Measurement Support: Implement and troubleshoot website event tagging, GA4/GTM instrumentation and booking journey tracking in coordination with the Marketing Analyst and Performance Marketing team; own technical fixes, not campaign analysis or dashboard reporting.
- Quality, Security & Collaboration: Test functionality across devices and browsers; maintain version control, staging and change logs; apply privacy, consent and AI data-handling safeguards; triage hotel website requests and prioritise fixes by guest and business impact.
- Security & Data Governance: Implement role-based access, authentication, audit trails and appropriate data retention; protect guest and company data and follow GMH privacy, security and approved AI-tool policies.
- Engineering Standards & Documentation: Use Git branches, code review, testing and deployment controls; maintain concis

Pay: ₹2,000,000.00 - ₹2,500,000.00 per year

Work Location: In person

📌 Web Development & AI Specialist (Gurugram)
🏢 Grand Metropolitan Hotels
📍 Gurugram