- Receive and review customer enquiries, purchase orders and order specifications.
- Coordinate with customers regarding product specifications, designs, sizes, colours and quality requirements.
- Coordinate with Design, Sampling, Production, Purchase and Quality departments.
- Follow up on sample development, approvals and customer feedback.
- Prepare and monitor the Time and Action (T&A;) calendar for each order.
- Ensure timely procurement of fabrics, yarn, trims, accessories and packing materials.
- Verify fabric GSM, composition, width, shade, shrinkage and other technical specifications.
- Coordinate with production teams to ensure orders are executed as per customer requirements.
- Monitor order status and ensure adherence to delivery schedules.
- Follow up on fabric inspection, processing, stitching, finishing and packing activities.
- Coordinate with the Quality Department to resolve product quality issues.
- Ensure customer-approved samples and specifications are followed during bulk production.
- Prepare and maintain order-wise production and shipment status reports.
- Coordinate with logistics and documentation teams for timely shipment.
- Ensure preparation of packing lists, invoices and other export-related documents.
- Communicate order delays, material shortages and production bottlenecks to management.
- Handle customer complaints and coordinate corrective actions.
- Maintain customer-wise order records, sample approvals and merchandising documents.
- Update order details and production progress in ERP/SAP systems.
Pay: From ₹33,000.00 per month
Advantages:
- Life insurance
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Namakkal, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Home Textile: 3 years (Required)
Work Location: In person
📌 Merchandiser (Namakkal)
🏢 KKP Fine Linen
📍 Namakkal
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