JOB DESCRIPTION – FRONT DESK EXECUTIVE

Alpha Heal Skin & Hair Clinic

Job Title: Front Desk Executive / Receptionist

Job Responsibilities

- Welcome and attend to patients and visitors professionally.
- Handle incoming calls, WhatsApp enquiries and appointment bookings.
- Manage patient registrations, billing and payment collections.
- Coordinate doctor consultations and treatment schedules.
- Explain basic clinic services, offers and packages to clients.
- Follow up with patients regarding appointments and treatments.
- Maintain patient records and daily reports.
- Coordinate with doctors, therapists and other staff.
- Ensure smooth front desk operations and excellent customer service.

Requirements

- Minimum qualification: Degree.
- Previous experience in reception or customer service is preferred.
- Good communication skills in Malayalam and English.
- Basic computer knowledge and billing skills.
- Pleasant personality with valuable telephone etiquette.
- Smart, confident, responsible and customer-friendly.
- Experience in a hospital, clinic or aesthetic centre will be an added advantage.

Interested candidates may apply with their updated resume.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Desk Executive (India)
🏢 Alpha Heal Skin and Hair Clinic
📍 India