To create a positive first impression by welcoming customers and visitors, managing front-desk operations and ensuring smooth coordination between customers and dealership departments.
Key Responsibilities
- Welcome and greet customers professionally upon arrival.
- Attend incoming telephone calls and direct them to the concerned departments.
- Understand customer requirements and connect them with Sales, Service, Finance or Management executives.
- Maintain visitor registers and walk-in customer records.
- Coordinate customer appointments and ensure timely attention.
- Handle basic customer enquiries and provide relevant information.
- Manage front-desk documentation and routine administrative activities.
- Ensure the reception area remains clean, organised and presentable.
- Escalate customer complaints or concerns to the concerned manager.
Qualification & Skills
- Minimum HSC; Graduate preferred.
- 1–2 years of experience in front office or customer service preferred.
- Good communication skills in English, Hindi and Marathi.
- Basic computer knowledge and MS Office proficiency.
- Pleasant personality, professional appearance and positive attitude.
- Robust interpersonal, organisational and multitasking abilities.
Key Expectations
- Ensure every customer receives a warm and prompt welcome.
- Maintain accurate visitor records.
- Ensure no walk-in customer is left unattended.
- Represent the dealership professionally and deliver an excellent first impression.
Job Types: Permanent, Full-time
Pay: From ₹14,000.00 per month
Benefits:
- Provident Fund
Ability to commute/relocate:
- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)