- Handle daily office administration and general office activities.
- Attend incoming calls and respond to customer enquiries.
- Make outbound calls to prospective customers and generate sales leads.
- Follow up with existing and potential customers regularly.
- Coordinate sales enquiries, quotations, proposals, and customer requirements.
- Maintain customer databases and sales follow-up records.
- Coordinate product demonstrations, customer meetings, and appointments.
- Support sales activities for CAD/CAM/CAE software and engineering services.
- Prepare daily, weekly, and monthly sales and administrative reports.
- Manage emails, documentation, filing, and office records.
- Support WhatsApp marketing, email campaigns, and other promotional activities.
- Coordinate with internal teams to ensure smooth business operations.