Apply on Kit Job: kitjob.in/job/4mrg5r

Job Summary:

A Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience through effective communication and problem-solving.

Key Responsibilities:

- Handle incoming customer calls, emails, or chats professionally
- Respond to customer inquiries and provide accurate information
- Resolve complaints and troubleshoot issues efficiently
- Maintain records of customer interactions and transactions
- Follow up with customers to ensure satisfaction
- Escalate complex issues to the appropriate department
- Meet performance targets such as response time and customer satisfaction
- Maintain product/service knowledge to assist customers effectively

Required Skills:

- Strong communication and interpersonal skills
- Positive problem-solving ability
- Active listening skills




- Basic computer knowledge (MS Office, CRM tools)
- Ability to handle pressure and manage multiple tasks
- Patience and empathy when dealing with customers

Qualifications:

- Minimum: 12th pass or Graduate (any field)
- Prior experience in customer service

Job Type: Full-time

Pay: ₹10,398.74 - ₹15,000.00 per month

Benefits:

- Provident Fund

Ability to commute/relocate:

- Ajmer Road, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- 1.5: 1 year (Preferred)

Location:

- Ajmer Road, Jaipur, Rajasthan (Preferred)

Work Location: In person

Apply on Kit Job: kitjob.in/job/4mrg5r

📌 Customer Care Executive (Ajmer)
🏢 Vedalex World Class Product
📍 Ajmer