01 Nov
|
Gratitude
|
Delhi
PROCUREMENT OPERATIONS - ITALIAN RESOURCE | NEW DELHI | 2-5 YEARS | UP TO 9 LPA | NIGHT SHIFT | JOB CODE 418996
*COMPANY:*
LOCATION: Current Delhi
EXPERIENCE: 2 to 5 Years
BAND: BPO 2 / 3
SALARY: Up to 9 LPA
JOB CODE: 418996
WORK SETUP: Onsite
WORK SHIFT: Night Shift - Rotational 5:00 PM to 2:30 AM and 10:00 PM to 7:00 AM
INDUSTRY: Procurement / Supply Chain / BPO
*JOB PURPOSE:*
Provide effective Italian language support for procurement operations on behalf of TCS, ensuring alignment with client legal and statutory requirements, company processes, and Service Level Agreements.
*KEY RESPONSIBILITIES:*
*Delivery*
- Primary skill: Italian language proficiency for reading, understanding, and communicating business/process information
- Process procurement requests PR/SC and support Purchase Order PO creation by interpreting Italian inputs
- Perform due diligence, validation checks, and ensure timely delivery within SLAs
- Monitor productivity daily, weekly, and monthly to ensure accuracy and SLA compliance
- Support process improvement initiatives
- Adhere to SOPs, training manuals,
and quality compliance for all deliverables
*Business Partnership*
- Foster effective communication within the team
- Build and maintain relationships with internal and external stakeholders
- Support Italian language communication for operational queries and clarifications
- Attend weekly calls with client local teams as required
*Domain-Specific*
- Basic understanding of procurement process cycle and supply chain operations
- Handle customer and third-party stakeholder queries
- Follow up on open items for timely closure
- Adhere to escalation matrix for unresolved items
- Perform peer-to-peer quality checks to minimize errors
*REQUIRED SKILLS:*
- Proficiency in Italian - Written and Verbal
- Basic knowledge of Procurement Operations and Supply Chain Operations
- Experience in PR/SC processing and PO creation support preferred
- Proficient in Microsoft Office
- Good understanding of customer quality and productivity expectations
📌 PROCUREMENT OPERATIONS - ITALIAN (Delhi)
🏢 Gratitude
📍 Delhi