Manager - Domain Expert | Utilities (Kolkata)

Manager - Domain Expert | Utilities (Kolkata)

01 Nov
|
Gratitude
|
Kolkata

01 Nov

Gratitude

Kolkata

Hiring: Manager – Domain Expert | Utilities

Location: Kolkata

Experience: 10–15 Years

Band: BPO 5/6

CTC: Up to ₹20 LPA

Are you a Utilities Domain Expert with solid expertise in Electricity & Gas operations across Australian & UK retail markets ? This could be your next opportunity!

Key Expertise: Meter-to-Cash / Customer-to-Cash
Customer lifecycle, metering, tariffs & billing
Payments, collections, complaints & exceptions
Process improvement, RCA, analytics & value creation
Automation, controls & transformation
Cross-functional stakeholder management

Experience: 8–10+ years in BPO/Shared Services/Operations/Transformation, including 5+ years in Utilities
Bachelor’s degree required | Lean Six Sigma preferred

Ex-TCS employees cannot apply.

PAN & DOB are mandatory for profile creation.

Interested? Apply through the questionnaire:

📌 Manager - Domain Expert | Utilities (Kolkata)
🏢 Gratitude
📍 Kolkata

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